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FAQs

FAQs

Q: Where can I buy Peixoto?

A: You can purchase Web Exclusives on our website. For the latest styles and releases, visit our retailers page for a complete list of retailers.


Q: Where can I buy the new Peixoto collection?

A: We reserve the latest styles for our retail partners. Visit our retailers page to find a retailer near you.


Q: Can I buy separates?

A: Yes, all items are sold as separates and you may order any top and bottom you’d like. You may also order only bottoms or tops.


Q: What is the difference between Latin, Full and Cheeky Coverage?

A: Please see our FitGuide for more information.


Q: How should I take care of my Peixoto pieces?

A: Treat them like fine pieces of art. Peixoto clothing is designed using delicate fabrics and needs a little TLC. We recommend that you avoid washing items in the washing machine and instead hand-wash cold with like colors using a light detergent and cold water. Do not use bleach or tumble dry! Lay the items flat to dry. Tanning lotions, oils and sunscreen will be harmful to your swimsuit. If used, please rinse and wash immediately after wearing.


Q: How much is shipping?

A: We’re happy to offer free Ground shipping within the Continental US. Please view our shipping page for a list of all domestic and international shipping fees.


Q: Where do you ship to?

A: We currently ship to the Continental US and over 65 countries and regions. Visit our shipping page for additional information.


Q: Where do you ship from?

A: We ship from Miami, Florida, USA, with love.


Q: When will my order ship?

A: Orders placed before 11AM EST Monday-Friday will be shipped the same day. Orders placed after 11AM EST Monday-Friday, or on weekends or holidays, will be shipped the following business day.


Q: Can I return or exchange my order?

A: Yes. Visit our return policy page for details.


Q: How do I know my order has shipped?

A: You will receive an email with your tracking information once your order has shipped. 


Q: How long does it take to process my return?

A: Please allow up to 14 days from the time we receive your request to process your refund. 


Q: What payment methods are accepted? 

A: We accept American Express, Discover, MasterCard, Visa, Store Credits or gift cards.

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